One of the first things patients check is your reviews.
In today’s healthcare world, potential patients rely on online feedback to decide where to book. Pracxcel’s Healthcare Review Management system makes sure your clinic stands out for the right reasons, while staying fully compliant with AHPRA and the Privacy Act.
Rated 4.7 Stars
Patients trust real-world experiences. Your online reviews are often their first impression of your practice. However, collecting and managing feedback manually is time-consuming and inconsistent. That is exactly where Repuboost comes in:
We connect your Google Business Profile, Facebook, and other platforms. Then, your patient contact list is uploaded to Repuboost, which sends tailored SMS and email invitations asking for feedback. You can choose to run this campaign manually or automate it for ongoing, effortless review collection.
Patients start by answering a simple thumbs up or thumbs down question. If they give a thumbs up, they are invited to leave public reviews on sites like Google or Facebook. If they give a thumbs down, they are taken to a private feedback form but still have the option to share their experience publicly if they want to.
Your team can respond to critical feedback privately, with the opportunity to apologise and improve. If a patient still wants to share public feedback, they have that option, maintaining transparency while protecting your clinic’s online reputation.
Fully aligned with AHPRA and the Privacy Act
Repuboost delivers automation, control and clear, real-time insights
Upload your contacts once and automate feedback requests
Grow positive reviews while handling criticism effectively
Fully aligned with AHPRA and the Privacy Act
Repuboost delivers automation, control and clear, real-time insights
Upload your contacts once and automate feedback requests
Grow positive reviews while handling criticism effectively
From solo clinics to large multi-location groups, our Healthcare Review Management approach is flexible, scalable, and built to match your practice’s growth.
Our Healthcare Review Management system helps you build a consistent, ethical, and effective online reputation.
We combine our proprietary technology with best-in-class systems to keep your reputation secure and consistent:
Aurora Smiles wanted to strengthen its online reputation with positive patient feedback. They had relatively few reviews across platforms. We used Repuboost to automate review requests, generating a surge in five-star testimonials.
Reviews up
Positive reviews up
Average star rating
Lily Healthcare’s disability-support services needed more social proof to attract families. They had very few client testimonials online. Using Repuboost, we doubled their positive reviews in just two months.
Reviews up
Positive reviews up
Average star rating
Maddingley Dental aimed to improve its overall Google rating from below four stars. They lacked a consistent review process. Through Repuboost reminders, we drove a significant increase in positive feedback.
Reviews up
Positive reviews up
Average star rating
Dentistry First had scattered reviews that diluted its local credibility. Prospective patients saw inconsistent feedback. We centralised their review-collection with Repuboost, boosting both volume and star rating.
Reviews up
Positive reviews up
Average star rating
Our average rating jumped, and five-star reviews poured in once we started using Repuboost. Fantastic work by Pracxcel.
Maddingley Dental
Families trust online reviews. With Pracxcel’s Repuboost tool, we doubled our positive testimonials in two months.
Lily Healthcare
Pracxcel centralised our review collection with Repuboost, making it easy for happy patients to share their experience.
Dentistry First
Yes. As long as you avoid incentives and follow AHPRA guidelines, review requests are allowed.
Repuboost sends automated SMS and email messages after your campaign launches, using templates you can customise.
Absolutely. Google reviews directly support your local SEO by adding fresh, relevant content and improving credibility.
Trust is one of your clinic’s greatest assets. With Repuboost and our compliant Healthcare Review Management system, you can build a reliable, transparent online reputation that brings in more patients.
30 N Gould St Ste N Sheridan, WY 82801
Tell us a bit about your practice and we’ll handle the rest.
